Please don't hesitate to contact us with any additional questions you may have, and we will be happy to answer them for you.
You may email your questions to info@discoverytreks.com , use our online form, or call us at 1.888.256.8731
Who travels with Discovery Treks and what is the maximum group size?
What kind of trips does Discovery Treks offer?
How does Discovery Treks rate the trips in terms of difficulty?
How do I know if I'm fit enough?
How many years has Discovery Treks been in business?
What's included in my Discovery Treks trip?
What's typically not included in my Discovery Treks trip?
What kind of accommodations can I expect?
What is the food like?
Do you have training tips?
Who are the trip leaders?
What do I need to bring?
Can I create a custom itinerary and/or book a private trip?
Does Discovery Treks offer any group discounts?
Can I give a Discovery Treks trip as a gift?
How do I sign up for a Discovery Treks trip?
What kind of deposit is required and how often are payments due?
Can Discovery Treks help me with my air and ground transportation arrangements?
Should I purchase travel insurance?
What kind of information will I receive to prepare for my trip?
Can I change my mind and transfer to another Discovery Treks trip?
What are the penalties for canceling my trip?
What does Discovery Treks do with my personal information
More information and reservations
Q: Who travels with Discovery Treks and what is the maximum group size?
People from all walks of life join our trips. As we design custom trips, we can add one person to an existing trip or create separate trips for two or more people.
Q: What kind of trips does Discovery Treks offer?
We offer a wide variety adventures ranging from 2 to 7 days with options for varying ages, fitness and experience levels. In addition to the adventures featured on the website, we are constantly developing new ones and customizing others for our guests. We can even customize on for you..
Q: How does Discovery Treks rate the trips in terms of difficulty?
We rate our trips on a 1 to 10 scale ( 1 being a couch potato and 10 being a Lance armstrong). There is quite a different variety of difficulty levels we offer depending on the type of trip.
Q: How do I know if I'm fit enough?
Our staff will certainly discuss this with you when you call or email to ensure the trip you join is appropriate for your particular abilities.
Q: How many years has Discovery Treks been in business?
The company was launched in the spring of 1991.
Q: What's included in my Discovery Treks trip?
Our camping and hiking trips include all equipment, meals, professional certified guides, park entry and permit fees and ground transportation as indicated. Some trips also include lodging.
Q: What's typically not included in my Discovery Treks trip?
Air transportation, car rental and lodging before or after your adventure
Q: What kind of accommodations can I expect?
Camping trips have clean, pro-quality gear including tents, sleeping bag systems, pillows and full length ground mattresses. Lodging trips offer hotels and inns.
Q: What is the food like?
We offer delicious and nutritious meals prepared by our guides during the camping trips and day hikes. Our lodge-based trips also include meals either prepared by our guides or served in the local purveyors lodge or restaurant.
Q: Do you have training tips?
Yes. Download our simple yet effective preparation PDF.
Q: Who are the trip leaders?
Our trip leaders are trained, personable people who love the outdoors. Our trips are educationally oriented, so they are well versed in the southwest's unique geology, native cultures, history, wildlife and plant life. Are guides and trip leaders are medically trained (Wilderness First Responder), as well as licensed in Leave No trace Ethics.
Q: What do I need to bring?
You only need to bring what will be provided to you on our Complete What to Bring Checklist, which is primarily clothes and personal hygiene items. For some trips, a small day pack to carry essential items will be recommended.
Q: Can I create a custom itinerary and/or book a private trip?
Absolutely! We just ask as much advance notice as possible, to ensure we have available dates and locations available.
Q: Does Discovery Treks offer any group discounts?
Yes, as trip capacity varies by trip type, contact us for what qualifies for yours. We also offer special Corporate programs and even non-profit fund-raising programs.
Q: Can I give a Discovery Treks trip as a gift?
Certainly, just let our friendly staff help you plan that.
Q: How do I sign up for a Discovery Treks trip?
You can sign up online or call our toll free office number (888) 256-8731
email us at; adventures@discoverytreks.com
fax us at; (480) 383-6321
or mail us at the following address;
Discovery Treks LLC
28248 N. Tatum Blvd.
Suite B1-#414
Cave Creek, AZ 85331 USA
Q: What kind of deposit is required and how often are payments due?
$350 per person is due with registration (unless it is less than 60 days before trip departure in which case the full amount of the trip is due). Balance in full based on stated trip list price is due 60 days before trip departure. No refunds will be issued. In the case of day hikes, where the total due is less than $350 per person, full payment is due with registration.
Q: Can Discovery Treks help me with my air and ground transportation arrangements?
We supply ground transportation from Flagstaff for all other Northern Arizona trips. We can also recommend other options for ground transportation with companies who provide special rates for Discovery Treks guests.
Q: Should I purchase travel insurance?
We would like your vacation to be as trouble-free as possible. That's why it's recommended that you purchase travel/cancellation insurance that will cover you against losses before and during your trip. For travel/cancellation insurance we recommend obtaining insurance through Travel Protection Services.
Q: What kind of information will I receive to prepare for my trip?
We offer a Complete What to Bring Checklist, and a confirmation of your trip itinerary with full details. To ensure that expectations are set properly; you will also be contacted by your trip leader a couple of weeks before the trip to review your trip details and address any last minute questions that you may have.
Q: Can I change my mind and transfer to another Discovery Treks trip?
With enough advance notice we can usually accommodate a transfer; however, a transfer depends on trip whether or not a trip is full. Generally speaking, changes are difficult to make within 45 days of a trips departure.
Q: What are the penalties for canceling my trip?
Your deposit is non-refundable. If you cancel after the balance of the trip has been paid, we do not offer refunds. But you can reschedule your trip when trips are possible within 12 months following your original departure date. The amount of your credit will be reduced by non-recoverable costs paid in good faith by Discovery Treks for your original trip.
Q: What does Discovery Treks do with my personal information
We do not share your personal information except as required with the National Park Service, Tribal governments or third party vendors providing a portion of your trip in order to secure permits or reservations(basic contact info only).
Q: More information and reservations
For more information and reservations, please contact us today:
Call Us Today at 1.888.256.8731
Drop Us an Email or send a note to the address below;
Discovery Treks LLC
28248 N. Tatum Blvd.
Suite B1-#414
Cave Creek, AZ 85331 USA
