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Frequently Asked Questions
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Ask one of our knowledgeable staff a question.

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Please don't hesitate to contact us with any additional questions you may have, and we will be happy to answer them for you.

You may email your questions to , use our online form, or call us at 1.888.256.8731
Q: How many years has Discovery Treks been in business?
A: The company was launched in the spring of 1991.
Q: What kind of trips does Discovery Treks offer?
A: We offer a wide variety of all inclusive adventure vacations, ranging from 2 to 7 days in the southwest U.S. Activities include camping, hiking, rafting, corporate getaway trips and family van tours.
Q: How does Discovery Treks rate the trips in terms of difficulty?
A: We rate our trips on a 1 to 10 scale ( 1 being a couch potato and 10 being a Lance armstrong). There is quite a different variety of difficulty levels we offer depending on the type of trip.
Q: How do I know if I'm fit enough?
A: Our staff will certainly discuss this with you when you call or email to ensure the trip you join is appropriate for your particular abilities.
Q: Who travels with Discovery Treks and what is the maximum group size?
A: People from all walks of life join our trips. As we design custom trips, we can add one person to an existing trip or create separate trips for two or more people.
Q: What's included in my Discovery Treks trip?
A: Our camping and hiking trips include all equipment, meals, professional guides, park permit fees and ground transportation as indicated. Some trips also include lodging.
Q: What's typically not included in my Discovery Treks trip?
A: Air transportation.
Q: What kind of accommodations can I expect?
A: Camping, hiking and horseback trips have tents, sleeping bag systems and full length ground mattresses. Lodging trips offer hotels and inns.
Q: What is the food like?
A: We offer nutritious meals prepared by our guides during the camping,hiking and horseback trips, and our trips which facilitate lodging also include meals in the local purveyors lodge or restaurant.
Q: Who are the trip leaders?
A: Our trip leaders are trained, personable people who love the outdoors. Our trips are educationally oriented, so they are well versed in the southwest's unique geology, native cultures, history, wildlife and plant life. Are guides and trip leaders are medically trained (Wilderness First Responder), as well as licensed in Leave No trace Ethics.
Q: What do I need to bring?
A: You only need to bring what will be provided to you on our Complete What to Bring Checklist, which is primarily clothes and personal hygiene items. For some trips, a small day pack to carry essential items will be recommended.
Q: Can I create a custom itinerary and/or book a private trip?
A: Absolutely! We just ask as much advance notice as possible, to ensure we have available dates and locations available.
Q: Does Discovery Treks offer any group discounts?
A: Yes, as trip capacity varies by trip type, contact us for what qualifies for yours. Additionally, there are often discounts for those booking more than one trip.
Q: Can I give a Discovery Treks trip as a gift?
A: Certainly, just let our friendly staff help you plan that.
Q: How do I sign up for a Discovery Treks trip?
A: You can call our toll free office number (888) 256-8731

email us at;

fax us at; (480) 383-6321

or mail us at the following address;

Discovery Treks LLC
28248 N. Tatum Blvd.
Suite B1-#414
Cave Creek, AZ 85331 USA
Q: What kind of deposit is required and how often are payments due?
A: $350 per person is due with registration (unless it is less than 60 days before trip departure in which case the full amount of the trip is due). Balance in full based on stated trip list price is due 60 days before trip departure. No refunds will be issued. In the case of day hikes, where the total due is less than $350 per person, full payment is due with registration.
Q: Can Discovery Treks help me with my air and ground transportation arrangements?
A: We supply ground transportation from Sedona or Flagstaff for Northern Arizona trips. We can also recommend other options for ground transportation with companies who provide special rates for Discovery Treks guests.
Q: Should I purchase travel insurance?
A: We would like your vacation to be as trouble-free as possible. That's why it's recommended that you purchase travel/cancellation insurance that will cover you against losses before and during your trip. For travel/cancellation insurance we recommend obtaining insurance through Travel Protection Services.
Q: What kind of information will I receive to prepare for my trip?
A: We offer a Complete What to Bring Checklist, and a confirmation of your trip itinerary with full details. To ensure that expectations are set properly; you will also be contacted by your trip leader a couple of weeks before the trip to review your trip details and address any last minute questions that you may have.
Q: Can I change my mind and transfer to another Discovery Treks trip?
A: With enough advance notice we can usually accommodate a transfer; however, a transfer depends on trip whether or not a trip is full. Generally speaking, changes are difficult to make within 45 days of a trips departure.
Q: What are the penalties for canceling my trip?
A: Your deposit is non-refundable. If you cancel after the balance of the trip has been paid, we do not offer refunds. But you can reschedule your trip when trips are possible within 12 months following your original departure date. The amount of your credit will be reduced by non-recoverable costs paid in good faith by Discovery Treks for your original trip.
Q: Travel Tips, and Trip Planning for the Southwest
A: Getting to know the Southwest and preparing your family and friends for your adventure is (almost) as fun as being there. We have hand picked a multitude of resources for you on our Southwest Adventure Travel Resource Page, and if you have some additional resources drop us a line so we may share your insights with others.
Q: More information and reservations
A: For more information and reservations, please contact us today:

Call Us Today at 1.888.256.8731

or send a note to the address below;

Discovery Treks LLC
28248 N. Tatum Blvd.
Suite B1-#414
Cave Creek, AZ 85331 USA

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